IT Support in Shipley
Affordable & Reliable IT Support for Businesses in Shipley
Our bespoke customer management system allows all our team members to see everything they need to know about each of our customers ‘at a glance’, meaning that you can be assured of a reliable and knowledgeable service from our team of experts.
But we don’t just rely on technology to stay connected with our customers and make sure that all their needs are met… Our friendly and dedicated team of staff speak to our customers regularly and personally know what makes their business tick.
Customer service is of the utmost importance to us, so we were delighted to recently have been selected as a Finalist in the ‘Best Customer Service’ category of the 2019 Skipton Business Awards.
We respond to any customer issues within 4 hours, using a triage system to ensure that the most critical issues are dealt with quickly. We also offer a dedicated out-of-hours line so customers can reach us at any time, 24 hours a day, 365 days a year.